I’m testing the Service Graph Connector for BigFix to grab hardware/software data from BigFix Inventory to ServiceNow CMDB. There are almost 7k computer on BigFix Inventory but the Service Graph Connector for BigFix imports 3k computer.
I noticed that the missing computers are virtual computers.
I have confimed that the detailed hardware scan is enabled, and the Hardware Inventory Status is ‘No VM Manager Data’ because the missing computer/endpoint are running on a public cloud as Azure, AWS and GCP and I’m not able to configure a VM Manager connection to them.
Is there some alternative to ServiceGraph Connector for BigFix grab the info from computer/endpoint where the status is ‘No VM Manager Data’? I mean, is there some workaround to that please?