LouC
November 27, 2018, 4:32pm
1
I created an action on a baseline with the following details
I created a data property to retrieve the client local time
Even though the action end time has been exceeded the action remains “Open”. Why is it not expiring? All assets targeted have exceeded the end time.
Aram
November 27, 2018, 4:51pm
2
Please see this post for more information on this:
That’s actually normal behavior.
The client will stop evaluating the action at the proper “client local time”. The Server and Console are not making assumptions about the local time zones of every client, and the action in the console won’t appear Expired until the specified time in the latest possible time zone.
Suppose your console is in US Eastern Time, and you send an action to clients across the country to expire at “noon local time”. You wouldn’t want your your console to stop updating…
Or this:
(imported comment written by SteveHull)
Hi Tim,
The action will change to Expired later today, and this is intended behavior. The Server/Console will not show an action as Expired until the end time has passed in the last timezone (UTC-12:00). This is because the server doesn’t know which endpoints will end up being relevant for an action and/or what timezone that endpoint might end up being in. You are correct that an individual endpoint will still view the action as Expired if the time is…
Or this
(imported comment written by Aram_Eblighatian)
Amit,
There is often confusion in this area since the expiration date/time behavior for actions may at first seem strange, but I will try to explain. The first thing to note is that as you suggest, an action’s start/end times are defined as
client local time
. Given this, it is very possible that you might have clients in timezones ‘behind’ that of the main BigFix server. So, actions remain in the ‘Open’ state until all possible client timezones…
LouC
November 27, 2018, 4:55pm
3
Thanks Aram, i actually did read the first post you mentioned. However, if i’m reading that post correctly, since all 3 assets that i target are all showing a time later than 7am the action should now show expired (but it is still open)
Aram
November 27, 2018, 5:11pm
4
While the action will be expired per the Clients in question, the Console will not show an action as expired until the end time has passed the last timezone (UTC-12:00) - which given the details above should happen in a few more hours.
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