Are all actions showing as ‘Not Reported’? I’ve seen an issue a few times where the connection between a BES Root Server and the SQL Server failed in some way, preventing BigFix from publishing new action sites. I believe the error was evident Program Files (x86)\BigFix Enterprise\BES Server\BESRelay.log.
When it occurs I cleared the problem by restarting SQL Server, BESRootServer, and BES FillDB.
Some other things to check -
- The client log on the endpoint - is it actually sending a report? Is it receiving the UDP notification (should show up as “GatherHashMV” messages)?
- BESRelay.log on the client’s relay.
- BigFix Enterprise\BES Server\FillDB\FillDBData.log on the root server - is it receiving data from the relay and adding it to the SQL Database?