Gatherer Problems

(imported topic written by H0UX_Dusan_Vaupotic)

I’m having problems with the Sites. They are not getting loaded, only some of them.

GatherDB.log:

Thu, 12 Jul 2012 11:26:41 +0200 – Unexpected exception during gather of site BigFix Labs: class NotASignedMessage

Thu, 12 Jul 2012 11:26:44 +0200 – Unexpected exception during gather of site OS Deployment: class NotASignedMessage

Thu, 12 Jul 2012 11:26:47 +0200 – Unexpected exception during gather of site Client Manager for TPMfOSD: class NotASignedMessage

Thu, 12 Jul 2012 12:05:04 +0200 – Unexpected exception during gather of site BES Inventory and License: class NotASignedMessage

Thu, 12 Jul 2012 12:05:49 +0200 – Unexpected exception during gather of site BES Asset Discovery: class NotASignedMessage

Thu, 12 Jul 2012 12:06:16 +0200 – Unexpected exception during gather of site Updates for Windows Applications: class NotASignedMessage

Thu, 12 Jul 2012 12:06:49 +0200 – Unexpected exception during gather of site BigFix Remote Desktop for Windows: class NotASignedMessage

Thu, 12 Jul 2012 12:10:03 +0200 – Unexpected exception during gather of site BigFix DSS Software Asset Management: class NotASignedMessage

Thu, 12 Jul 2012 12:10:14 +0200 – Unexpected exception during gather of site Device Management for Windows Mobile: class NotASignedMessage

Thu, 12 Jul 2012 12:11:12 +0200 – Unexpected exception during gather of site Power Management: class NotASignedMessage

Thu, 12 Jul 2012 12:11:25 +0200 – Unexpected exception during gather of site Tivoli Remote Control: class NotASignedMessage

Thu, 12 Jul 2012 12:12:05 +0200 – Unexpected exception during gather of site Client Manager for TCM: class NotASignedMessage

Thu, 12 Jul 2012 12:13:23 +0200 – Unexpected exception during gather of site Client Manager for Application Virtualization: class NotASignedMessage

Thu, 12 Jul 2012 12:14:24 +0200 – Unexpected exception during gather of site Patches for CentOS 5: class NotASignedMessage

Thu, 12 Jul 2012 12:20:28 +0200 – Unexpected exception during gather of site Software Distribution: class NotASignedMessage

the output of:http://127.0.0.1:52311/cgi-bin/bfenterprise/BESGatherMirrorNew.exe

Failed:

Id: 12 Date: Thu, 12 Jul 2012 10:18:07 +0000

Url: http://sync.bigfix.com/cgi-bin/bfgather/aixpatches

Error Message: 12: GetURL failure on http://sync.bigfix.com/cgi-bin/bfgather/aixpatches?Time=1342087416: General transport failure.

: non-retryable error: transport error 25: general transport failure.\nwindows error 800c0005: the system cannot locate the resource specified.

Id: 3 Date: Thu, 12 Jul 2012 10:18:07 +0000

Url: http://sync.bigfix.com/cgi-bin/bfgather/assetdiscovery

Error Message: 3: GetURL failure on http://sync.bigfix.com/cgi-bin/bfgather/assetdiscovery?Time=1342087507: General transport failure.

: non-retryable error: transport error 25: general transport failure.\nwindows error 800c0005: the system cannot locate the resource specified.

Id: 4 Date: Thu, 12 Jul 2012 10:18:07 +0000

Url: http://sync.bigfix.com/cgi-bin/bfgather/besinventory

Error Message: 4: GetURL failure on http://sync.bigfix.com/cgi-bin/bfgather/besinventory?Time=1342087461: General transport failure.

: non-retryable error: transport error 25: general transport failure.\nwindows error 800c0005: the system cannot locate the resource specified.

Id: 19 Date: Thu, 12 Jul 2012 10:18:07 +0000

Url: http://sync.bigfix.com/cgi-bin/bfgather/bessecurity

Error Message: 19: GetURL failure on http://sync.bigfix.com/cgi-bin/bfgather/bessecurity?Time=1342087329: General transport failure.

: non-retryable error: transport error 25: general transport failure.\nwindows error 800c0005: the system cannot locate the resource specified.

Id: 44 Date: Thu, 12 Jul 2012 10:18:07 +0000

Url: http://sync.bigfix.com/cgi-bin/bfgather/trendreportingbeta

Error Message: 44: GetURL failure on http://sync.bigfix.com/cgi-bin/bfgather/trendreportingbeta?Time=1342088077: General transport failure.

: non-retryable error: transport error 25: general transport failure.\nwindows error 800c0005: the system cannot locate the resource specified.

Ready:

Id: 38 Date: Thu, 01 Jan 1970 00:00:00 +0000 Version: 3

Url: http://172.31.100.128:52311/cgi-bin/bfgather.exe/actionsite

Id: 28 Date: Thu, 12 Jul 2012 09:26:35 +0000 Version: 15

Url: http://custom.bigfix.com/cgi-bin/bfgather/tamitintegration

Anyone? Please a advice.

Thank you

(imported comment written by H0UX_Dusan_Vaupotic)

Got an answer from IBM tech

“Not a signed message” means you have installed the application with wrong key. So you need to have public key that comes with the installation. You can use BESRemover to uninstall everything and install it again.

Mahmut YERLICE