Console Right-Clicks in 9.5.3 not working as expected

[jkj1962]

After upgrading from 9.2.6 to 9.5.3, the “Right-clicks” menu is not working as it did before.

1. No matter what I set “MaxComputerSetSize” for, the items only work with 1 device selected. Even a setting of “0” does not change this behavior. “Ping IP(s)” and “Ping Hostname” for example are set for 5, and used to work. When I select more than 1 device in the list, all of the custom menu items are grayed out.

2. The “ComputerApplicabilityRelevance” appears to be being ignored. For example, the items I have that should only be available for Relays are available for all devices, and Remote Desktop is available for devices that don’t have it enabled.

3. Is there a hard limit for the number of custom menu items? I’m at 29 right now.

Thanks all,

[lowmztr]

I entered in a PMR for this issue and since this is part of of BigFix Labs there isn’t any support for it, I noticed this in 9.5.2. Having the customizable right-clicks menus make it easier to perform routine tasks. If you have one right-click menu item then the “ComputerApplicabilityRelevance” works, 2 or more it breaks. I am going to enter in an RFE to have this functionality moved out of BigFix Labs or have a core set of right-click menus.

Custom BigFix Console Right-Click Menu Issue (v9.5.2.56)

A customer created a couple of custom right-click menus but it seems the relevance for the menu items is ignored when there are 2 or more menus. (http://support.bigfix.com/labs/customright.html) The right click checks if a machine has remote control client installed, and then it will be applicable if the machine has no remote control installed on it. When testing the right click on one machine, the relevance looks to see if the machine is a Windows machine with Remote Control installed on it. …

[jkj1962]

Thanks, I didn’t realize the Right-Clicks were considered part of Bigfix Labs. It is a very useful feature, and I would hate to lose it’s full functionality permanently.