I have set up a new instance of Bigfix and am starting the testing process. In the past I have had various problems with responsiveness and really hoped to escape those with this new instance, but that doesn’t seem to be the case.
I am testing some basic actions against a few lab test PCs. In the action status, it shows that the PCs are in a not reported state even though they are regularly reporting. It is taking anywhere from 30 minutes to 1 hour to get an action to complete. The client logs simply show “Report posted successfully” over and over in the mean time.
I am using a False Root server so I wonder if that is part of the problem. I have the endpoint set up to use a Top Level Relay server and have changed the DNS entry for the actual root server to point to the IP of the false root. I have played with some of the settings such as Resource Work/Sleep, Download CheckAvail, Report Interval, etc. I’m sure I have something configured wrong and would appreciate some help.