Patches not getting deployed on endpoints

[Sachin76912]

Hi Team,

I am getting one issue that Patches not getting deployed on endpoints.

As these endpoints are on Azure and reporting as well properly in BigFix Console.

The problem is when initiating the fixlet from BES Support site it working fine but other fixlets not getting installed and continously status coming as <not reported>.

I have resetted the clients as well from BigFix Console but still the issue persists. Also run Client Diagnostics , Nothing found in that as well.

Is something else we can do to get this resolved.

[Aram]

Please have a look at the following Forum post that I believe will help here:

Clients Showing Not Reported

Based on your description, it sounds like the Clients are not receiving notifications of new content or actions. This typically occurs as a result of firewalls (hardware or software) blocking downstream traffic on the BigFix port for either TCP between Relays, or UDP between Relays and Clients. See https://support.hcltechsw.com/csm?sys_kb_id=730339d71bfec8dcc13e748edc4bcbd1&id=kb_article_view for additional information. Allowing for notifications to be received by the endpoints by configuring…

[Sachin76912]

Thanks Aram for your response,

I am seeing one more thing client log files

No Distribution - Downloads Available is this means something.

In Client Diagnostics checked nothing foul found