Yes, ofcourse... didn't think of that, didn't upgrade the agent yet
edit: is there no upgrade fixlet for the client? latest I see is 9.5.4?
I can see client deployment tool 9.5.5, but isn't there one for the client?
Hi @steini44Unfortunately 9.5.5 client is not available right now but hopefully available again soon. Please check following thread:
Thanks for the update, missed that one i'll install the client manually for my test machine, i'll let you know if it works.
The agent update worked and it can read, but I still have an error:
Command failed (LogonUser() failed) wait (action:8094)
This is my action:
I've tried following things for user: firstname.lastname@example.org user=user user=Domain\user
But no luck.. Any idea?
Somehow I thought domain account is supported, but I realized that https://developer.bigfix.com/action-script/reference/execution/override.html says "username specified must be either local or listed in local accounts."So I suppose domain account is not supported.
Well, that was my original question
The domain account should be supported but the statement should reflect that the user needs to have logged onto the machine at some point. So if the domain user has never logged onto the endpoint it wouldn't have a registry hive local to the machine.
Hmmm... Then that's not very handy, is it? So even if I'm creating a service account for software deployment, that would mean that I need to log in on 18k devices first so that I can use that account? Are there any plans to change this so that it just looks in the Local Groups (like Administrator) and see if it's there?
Is there an available documentation for the step by step installation of the 9.5.5 Patch? We are running Bigfix 9.5.2 on Windows 2008 R2 Standard. Thanks in Advance.
Are you looking for anything in particular beyond the links provided in the original post?
Additional information about the upgrade:- For BigFix Server on Linux, see: https://www.ibm.com/support/knowledgecenter/SSQL82_9.5.0/com.ibm.bigfix.doc/Platform/Installation/c_upgrading1_linux.html - For BigFix Server on Windows, see: https://www.ibm.com/support/knowledgecenter/SSQL82_9.5.0/com.ibm.bigfix.doc/Platform/Installation/c_upgrading1.html
Thanks for the Link. I am just thinking if there is a different procedure if we only need to upgrade 9.5.2 to 9.5.5 because its only a minor update. It's our first time to do an upgrade. Thanks
Upgrades to the clients and relays are fairly simple and can be done with the product itself, the server upgrade you should make sure you follow the procedures including making a db backup.
Is there a procedure that shows which service needs to be stop or files to be copied before the start of installation? OR just straight forward install?
The links @Aram posted ( https://www.ibm.com/support/knowledgecenter/SSQL82_9.5.0/com.ibm.bigfix.doc/Platform/Installation/c_upgrading1.html and https://www.ibm.com/support/knowledgecenter/SSQL82_9.5.0/com.ibm.bigfix.doc/Platform/Installation/c_upgrading1_linux.html ) have the info you need. The installers should provide all the service maintenance you need but its the preparation you should be most aware of for the server. The issues are duration of the upgrade and the backups etc. Please do read the procedures before if this is your first upgrade.
Great stuff....but what happened to the ping option on console? It was there on 8.2 under right-click options. Even trace will be much appreciated.
Can I just download the installer to upgrade the server and just use the fixlet to upgrade the other components? or we need to use the installation manager to generate all the installers to use? thanks in advanced.
Yes. You can leverage the installer to create the Server/Console upgrade, and Fixlets to upgrade the remaining components.
The BESAdmin tool becomes not responding at the last part. Can i closed it and run again? Thanks
I'd suggest that you let it continue to run as it is likely still performing work, and can take some time to finish depending on your environment.
Below is the screenshot of the installation. Thanks