Two possible problems could cause an issue during upgrade ( should have nothing to do with 10.0.9 ) could be:
-
That outlined in this thread on the forum:
BigFix Server upgrade missing BigFixServer.msi -
The existence of extraneous indexes/primary keys that can be identified comparing for example the output of the following SQL query with that of a fresh install … the extraneous indexes/primary keys need to be removed:
use BFEnterprise
SELECT DB_NAME() AS Database_Name
, sc.name AS Schema_Name
, o.name AS Table_Name
, i.name AS Index_Name
, i.type_desc AS Index_Type
FROM sys.indexes i
INNER JOIN sys.objects o ON i.object_id = o.object_id
INNER JOIN sys.schemas sc ON o.schema_id = sc.schema_id
WHERE i.name IS NOT NULL
AND o.type = ‘U’
ORDER BY o.name, i.type
In any case it is necessary re-run the upgrade and collect some log files, among other the admin tool log file(s), to identify what is going on.