x64 new action detection requires service restart

(imported topic written by everestt23)

Hi All,

Does anyone else suffer from this problem?

I have 3 relays installed. My two 32-bit instances (1 x W2K and 1 x W2K3) seem to work just fine. I.e. I create a fixlet and issue it and within 30-40secs the fixlet action is being evaluated, or is running. However, no matter how long I wait (I have left it overnight before) I cannot get an joy from the 64-bit relay without bouncing the BES Client service?

Any help would be much appreciated. As you can guess that gets pretty laborious.



(imported comment written by jessewk)

You most likely have a firewall blocking BES traffic to the 64-bit machine.

Is one of the Firewall fixlets relevant in the BES support site for that machine?