x64 new action detection requires service restart

Usage and Config Platform
1

(imported topic written by everestt23)

Hi All,

Does anyone else suffer from this problem?

I have 3 relays installed. My two 32-bit instances (1 x W2K and 1 x W2K3) seem to work just fine. I.e. I create a fixlet and issue it and within 30-40secs the fixlet action is being evaluated, or is running. However, no matter how long I wait (I have left it overnight before) I cannot get an joy from the 64-bit relay without bouncing the BES Client service?

Any help would be much appreciated. As you can guess that gets pretty laborious.

Thanks,

Tim.

2

(imported comment written by jessewk)

You most likely have a firewall blocking BES traffic to the 64-bit machine.

Is one of the Firewall fixlets relevant in the BES support site for that machine?