Writing Report Data To A SQL Table

(imported topic written by Matt.Johnson)

Hello Everyone,

I am just still a bit new at BigFix and have been tasked with a specialty project as a sort of POT (Proof Of Technology) for TEM. However, I have looked over the forums and I see a few references that this can be done so any help is greatly appreciated.

We us a ticketing system known as Global Resolution Center (GRS). We want to automate a ticket creation process based on a report from TEM. The process for this is pretty simple:

TEM Generates Report > Report is populated in a SQL table > Netcool handles the rest.

So here are the key questions:

  1. Where would I create the report relevance (Web Reports?)

  2. How can I send that data to a SQL Table? (Please be specific)

  3. How do I create data relationships between the report and the SQL Table?

Again, any assistance is appreciated!

(imported comment written by SystemAdmin)

You might be able to use the the SOAP interface to pull the required information.