The support site is having some issues right now. We are working to get it back up reliably as fast as we can. In the meantime, here is a link to the article courtsey of the Wayback Machine:
We had some issues with some of our support site and KB servers for the past couple weeks where they were slow and periodically misbehaving horribly… We think that the issues are resolved now and things should be working and fast… Let us know if you spot any more issues like this…