Winsock Error -10 on a windows Client

Usage and Config Platform
1

(imported topic written by gcibirch91)

Hi

I have install the client on a windows Machine but when I check the logs I get the above winsock error and the entry in the log below:

At 14:17:11 +0530 - actionsite (http://bigfix.companyname.com:52311/cgi-bin/bfgather.exe/actionsite)

Failed downloading ‘http://bigfix.companyname.com:52311/bfmirror/bfsites/manydirlists_2/__fullsite_942b8df0c22bdf30897e26b55b72b7b41eca7807’ as ‘__TempUpdateFilename’

FAILED to Synchronize - General transport failure. - winsock error -10 - gather url - http://bigfix.companyname.com:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://bigfix.companyname.com:52311/cgi-bin/bfgather.exe/actionsite&Time=16Apr14:10:19&rand=30947455&ManyVersionSha1=da39a3ee5e6b4b0d3255bfef95601890afd80709

At 14:17:12 +0530 -

Processing action site.

How do I fix this issue? I can ping the servers FQN but cannot ping the website. If I open a browser I can connect to the site no problem.

Any ideas what causes this?

thanks

2

(imported comment written by vincent.h)

Did you happen to check this post?
https://www.ibm.com/developerworks/community/wikis/home?lang=en#/wiki/Tivoli%20Endpoint%20Manager/page/Winsock%20Error%20Codes

Try restarting the agent.

3

(imported comment written by gcibirch91)

Hi

Yep saw that article. Also restarted the machine. However, I check the system last night and the machine was online.

thanks