Try running this in the Relevance Debugger on both computers:
q: (name of it, csd version of it, release of it, major version of it, minor version of it, build number of it, service pack major version of it, service pack minor version of it) of operating system
A: WinVista, Service Pack 2, 6.0, 6, 0, 6002, 2, 0
Can you post the differences from the “normal” and the problematic computer?
So the confusing thing is that the computer properly reports its information when you run the QnA locally, but not when you look in the console (it appears to be the same relevance query in both cases)… The agent should report its new info up automatically but can you right-click send refresh to the computer and see if things update.
Right-click refresh didn’t work at first, same old darn SP1… ugh.
But then I righ-clicked opened the server, and browsed around in the tabs checking stuff out and then I looked up and it displayed Service Pack 2 in the list. I’m not sure if there was a timing/refresh that needed to happen on the console, but something changed, and it’s now reporitng Service Pack 2. This did not happen when the date/time changed right away, and I don’t recall what I was clicking on in the comuter tabs, but I did not execute any tasks or jobs.