Windows 2003 Server 64 bit R2 client wont run

Usage and Config Platform
1

(imported topic written by jcsUTSW)

I’ve installed client 7.0.9.164 and 7.1.1.315 and I can get 4 of my clients to update in the console one time. None of the clients have Windows Firewall enabled. If I try to stop and restart the service, the service won’t respond in a timely fashion.

Any thoughts / tips / tricks?

2

(imported comment written by BenKus)

Hey jcsUTSW,

Sounds like we should get a support person to take a look at a client diagnostics file to see if we can figure it out…

Ben

3

(imported comment written by jcsUTSW)

Where is that file located?

4

(imported comment written by BenKus)

You can get it from running the tool here:

http://support.bigfix.com/bes/install/downloadutility.html#besdiagnostics

Ben