The RFE system isn’t well used. It is meant more for long term planning of new features, those in the 1 to 3 year time frame.
This forum is the best way to get traction on things that are more short term that should be addressed like this, but it is still a good idea to file an RFE anyway because it it something that can be referred to by project managers.
See this post for related reading: How to ask for product help: PMRs, RFEs, and more