There have been a some reports on my company since last month that after applying the Windows 10 1809 cumulative updates (KB4511553) and/or (KB4512578), some of the desktop icons go blank (they lose the ico image). The links are still accesible with no issue though. This is kind of intermittent since some icons are blank sometimes and if you log off and back on, some other icons might be blank
I did some troubleshooting on one of the machines: i ran sfc /scannow which found some corrupt files and repaired them. I also tried repairing the icon cache db. The issue was still present. So i tried removing the Cumulative update for September (the local desktop tech had already removed the Cumulative update from August (KB4511553), thus reverting back to July’s update, which he reported had fixed the issue) and reverted back to the July’s update. It indeed solved the problem and the icos are back. I rebooted, logged off/on the workstation several times after this, and the icons are still working fine.
The strange thing is that we have other win 10 1809 workstations on our test group which are up to date with updates (including September’s) and they don’t have any issues with the desktop icos.
Wondering if any of you had experienced something similar with these Windows updates and if so, how did you fix the issue