I have an analysis that shows what versions of Microsoft Office are installed. For the analysis relevance I have the following (some VMs don’t have Outlook so I added excel as well):
( exists regapp "outlook.exe" ) OR ( exists regapp "excel.exe" )
This works on most of our computers however there are 2 where the above relevance does not work. I ran a WebUI query on one of the 2 computers and other apps show up as registered apps however no Office apps are listed:
"Device","Results"
"LAPTOP-NAME","Acrobat.exe","11.0.23.22","Adobe Acrobat ","11.0.23.22","Adobe Systems Incorporated"
"LAPTOP-NAME","AcrobatInfo.exe","11.0.18.21","Adobe Acrobat ","11.0.18.21","Adobe Systems Incorporated"
"LAPTOP-NAME","acrodist.exe","11.0.7.79","Acrobat Distiller","11.0.07.79","Adobe Systems Incorporated."
"LAPTOP-NAME","BESClient.exe","10.0.10.46","BigFix Agent","10.0.10.46","HCL Technologies Limited"
"LAPTOP-NAME","DJCUHost.exe","2.50.25.0","Unifying Software (UNICODE)","2.50.25","Logitech, Inc."
"LAPTOP-NAME","iediagcmd.exe","11.0.19041.3636","Diagnostics utility for Internet Explorer","11.00.19041.3636 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","iediagcmd.exe","11.0.19041.3636","Diagnostics utility for Internet Explorer","11.00.19041.3636 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","iexplore.exe","11.0.19041.3636","Internet Explorer","11.00.19041.1 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","javaws.exe","8.0.1110.14","Java(TM) Web Start Launcher","11.111.2.14","Oracle Corporation"
"LAPTOP-NAME","mip.exe","10.0.19041.3636","Math Input Panel Accessory","10.0.19041.1 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","wmplayer.exe","12.0.19041.3636","Windows Media Player","12.0.19041.1 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","ms-teams.exe","23306.3315.2560.6525","Microsoft Teams (work or school)","23306.3315.2560.6525","Microsoft Corporation"
"LAPTOP-NAME","ms-teamsupdate.exe","23306.3315.2560.6525","Microsoft Teams Updater (work or school)","23306.3315.2560.6525","Microsoft Corporation"
"LAPTOP-NAME","msedge.exe","120.0.2210.77","Microsoft Edge","120.0.2210.77","Microsoft Corporation"
"LAPTOP-NAME","MSOXMLED.EXE","16.0.17029.20000","Office XML Handler","16.0.17029.20000","Microsoft Corporation"
"LAPTOP-NAME","olk.exe","1.2023.816.100","Microsoft Outlook","1.2023.816.100","Microsoft Corporation"
"LAPTOP-NAME","mspaint.exe","10.0.19041.3758","Paint","10.0.19041.3758 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","powershell.exe","10.0.19041.3636","Windows PowerShell","10.0.19041.1 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","Skype.exe","8.110.0.218","Skype","8.110.0.218","Skype Technologies S.A."
"LAPTOP-NAME","SKYPESERVER.EXE","16.0.17029.0","DocumentChat COM SkypeServer","16.0.17029.20000","Microsoft Corporation"
"LAPTOP-NAME","TabTip.exe","10.0.19041.3636","Touch Keyboard and Handwriting Panel","10.0.19041.1 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","wab.exe","10.0.19041.3636","Windows Contacts","10.0.19041.3636 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","wabmig.exe","10.0.19041.3636","Microsoft (R) Contacts Import Tool","10.0.19041.3636 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","WindowsPackageManagerServer.exe","1.21.2312.14002","WindowsPackageManagerServer.exe","1.21.2312.14002","Microsoft Corporation"
"LAPTOP-NAME","winget.exe","1.21.2312.14002","winget.exe","1.21.2312.14002","Microsoft Corporation"
"LAPTOP-NAME","wmplayer.exe","12.0.19041.3636","Windows Media Player","12.0.19041.1 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","wordpad.exe","10.0.19041.3758","Windows Wordpad Application","10.0.19041.1 (WinBuild.160101.0800)","Microsoft Corporation"
"LAPTOP-NAME","wordpad.exe","10.0.19041.3758","Windows Wordpad Application","10.0.19041.1 (WinBuild.160101.0800)","Microsoft Corporation"
I know the computer has Microsoft 365 Apps for enterprise - en-us installed from the Application Information (Windows) analysis data so I also know they have those apps installed. I just don’t know what mechanism BigFix uses to determine this or if it is a BigFix problem or a Windows OS issue.