Why different QnA result bwteen WindowsXP and Windows7?

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1

(imported topic written by JamieJung)

Our operated BES Server version is 7.2.5.22.

We need to check registry value on Computer Properties in BES Console.

So I tested it via QnA Program before add it on BES console.

But if I run it on Windows 7, I could not see correct result but Windows XP OS working properly. Also BES console shows error result.

Why it is different?

How can I check it on Windows 7 OS?

Q: value “ServerPort” of key “HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion” of registry

E: Singular expression refers to nonexistent object.

Q: value “LocalServerPort” of key “HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion” of registry

E: Singular expression refers to nonexistent object.

2

(imported comment written by Lee Wei)

Is it possible that the Windows 7 computer is running 64-bit Windows?

If so, we need the keyword “native registry” to ensure that you are getting the 64-bit hive.

value “ServerPort” of key “HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion” of

native

registry

Lee Wei