When clicking Lauch WEB reports, http 404 error is thrown

Reporting
1

(imported topic written by tivoli-i lov it)

Hi,

I’m new to TEM. IN my TEM console, if i click on Tools -> Launch Web reports, internet browser opened with address http://localhost/webreports with HTTP 404 error.

I have even tried with http://localhost:52312/webreports, but facing the same http 404 error.

Please help me in accessing web reports.

Thanks in advance

2

(imported comment written by r.kelly)

Is he BES Web Report Service running on that box running the console?

Are you using SSL?

3

(imported comment written by E27H_Brett_Blowers)

I also am experiencing this issue. I am not using SSL and the Web Reports service is running.

4

(imported comment written by r.kelly)

Logged in to the web report server, try http://localhost/webreports .

The web report service should be running.

Also from a command prompt you can netstat -a >c:\netstat.log and make sure that she’s listening on port 80 for the traffic.

Also check the log at :\Program Files (x86)\BigFix Enterprise\BES Server\BESWebReportsServer.log to see if there are any errors being thrown.

5

(imported comment written by E27H_Brett_Blowers)

My issue is resolved. The problem was with IIS. For whatever reason, IIS had started and was stepping on the Web Reports Service. I stopped the IIS web site that was running on :80. I was able to log into the Web Reports Server and configure a datasource. My reporting is now functioning.

Thank you for your assistance!

-Brett