WebUi error after upgrade

Hello guys i am new in BigFix and recently we upgrade to version 9.5.13.

After the upgrade i get some weird error on the overview page of webui, seems that webui can’t load dashboards in overview page (other functionalities seem working well). Do you know what could be?

thank you

Hello!

For this issue, I would recommend creating a support ticket:

How to register on the HCL Support Portal:
https://hclpnpsupport.hcltech.com/csm?id=kb_article&sysparm_article=KB0010165

Hot to create an HCL Support case:
https://hclpnpsupport.hcltech.com/csm?id=kb_article&sysparm_article=KB0010164

General useful BigFix Support reference:
https://support.bigfix.com

You can goto https://server:port/framework/webuidata . and hit delete all to clear all dashboard data (which seems to be where you’re having trouble).

Note: You will lose any saved dashboards / executive dashboards you might have created - but if you don’t care about any of that, then go for it.

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