WebUI Cache Setting

ncpeteusa 2022-09-15 12:47:14 UTC #1

Hello

WE are running the webui on a remote Windows 2019 box at version 10.0.6. Once or twice a week we need to restat the webui service because the devices never load for users or the master operators. We have almost 89000 clients and I am thining we mayneed to adjust the _WebUIAppEnv_CACHE_TTL setting. Did not see any information in the capacity planning guide or at the url below about any recommended setting based on number of clients. We also have about 120 console/webui operstors. Looking for a bit of guidance

https://help.hcltechsw.com/bigfix/10.0/webui/WebUI/Admin_Guide/c_server_settings_definitions.html

vk.khurava 2022-09-15 15:24:29 UTC #2

We have 200K+ endpoints & 300+ operators but never faced such issue & never used such settings, its just working fine however initially it was taking lots of time to load but when we raised case HCL got that resolved with some additional stored procedures.

I would suggest open case for detailed investigation.