Webui baseline deploy problem

Usage and Config WebUI
1

Hello ,

we have a problem about deploying baselines from webui. Last night webui got an update. After this update, baseline’s are not deploying from webui. (deploying from console is working fine)

I restarted webui , filldb and root services, but problem still exist.

webui update log from servic-wrapper ;

image

problem screenshot ;

image
image869×445 57.7 KB

workflow log ;

2020-01-10T10:44:19.545Z bf:apps:takeaction:actions:error TypeError: Cannot read property ‘id’ of undefined
at l (C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Take Action_12522_8_1578621811\workflow-app\app\server\actions\actions-post.js:8:2397)
at C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Take Action_12522_8_1578621811\workflow-app\app\server\actions\actions-post.js:8:2766
at _fulfilled (C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Framework_12538_9_1578619113\framework-app\node_modules\q\q.js:854:54)
at C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Framework_12538_9_1578619113\framework-app\node_modules\q\q.js:883:30
at Promise.promise.promiseDispatch (C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Framework_12538_9_1578619113\framework-app\node_modules\q\q.js:816:13)
at C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Framework_12538_9_1578619113\framework-app\node_modules\q\q.js:624:44
at runSingle (C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Framework_12538_9_1578619113\framework-app\node_modules\q\q.js:137:13)
at flush (C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Framework_12538_9_1578619113\framework-app\node_modules\q\q.js:125:13)
at process._tickCallback (internal/process/next_tick.js:61:11)

framework log ;

2020-01-10T10:02:54.623Z bf:controllers:dashboard:error Error: bad status [500] unexpected server error
at DuplexWrapper.t (C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Framework_12538_9_1578619113\framework-app\node_modules\bfquery\lib\await.js:8:171)
at DuplexWrapper.emit (events.js:203:15)
at DuplexWrapper.EventEmitter.emit (domain.js:466:23)
at C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Framework_12538_9_1578619113\framework-app\node_modules\readable-stream\lib_stream_readable.js:934:16
at process._tickCallback (internal/process/next_tick.js:61:11)
2020-01-10T10:02:54.836Z bf:controllers:dashboard:error Error: bad status [500] unexpected server error
at DuplexWrapper.t (C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Framework_12538_9_1578619113\framework-app\node_modules\bfquery\lib\await.js:8:171)
at DuplexWrapper.emit (events.js:203:15)
at DuplexWrapper.EventEmitter.emit (domain.js:466:23)
at C:\Program Files (x86)\BigFix Enterprise\BES WebUI\WebUI\sites\WebUI Framework_12538_9_1578619113\framework-app\node_modules\readable-stream\lib_stream_readable.js:934:16
at process._tickCallback (internal/process/next_tick.js:61:11)

2

BigFix dev team is aware of the problem. We are treating this with max priority, and a fix is ongoing with the aim of delivering it very soon.
I will keep you posted.
I confirm that scenario from the BigFix Console works fine.
Thanks for your attention.

1 Like
3

We will release the fix for this in production by Monday Jan 13th, EOB Pacific Time.
Thank you.

1 Like
5

Hello ,

Now webui baselines are working fine. when we get in webui url first time , tasks (baseline or not) didn’t work . After restarting webui service, everything is fine. (I think auto update didn’t restart webui services.)

6

We have in fact released WebUI TakeAction version 9, with the fix for the Baseline.
Thanks for confirming.

7

hello adinia,

Is there any way to switch off auto updates on webui ?

8

Please see the following for more information on managing application updates within the WebUI:

https://help.hcltechsw.com/bigfix/9.5/webui/WebUI/Admin_Guide/c_manage_application_updates.html

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