WebReports missing file structure in inetpub

(imported topic written by macook91)

Hello,

Have an interesting one. I have had bigfix for years now, but we have never used web reports. I went to go try it for the first time today and found out that although the service is installed, and running, it cannot find the web page. It says the directory C:\inetpub\wwwroot\ folder does not contain anything named webreports. Doing a search on the server did not help either, its as if the files do not exist.

Sounds like an IIS configuration issue maybee? Do I need to reinstall server?

Thanks!

(imported comment written by Lee Wei)

c:\inetpub is the directory for IIS. So it looks like you have a conflict between IIS and Web Reports.

Stop the IIS service (World Wide Web Publishing Service) to test.

Change the port for Web Reports here:

http://www-01.ibm.com/support/docview.wss?uid=swg21506234

Chnage the port for IIS here:

http://support.microsoft.com/kb/149605

Lee Wei