I have upgraded the server and console to 8.2.1093 from 8.1.617. console is working fine and computers are reporting the status without any issues. But when i launch the webreport, it gives me below error.
{ BESReporting database is too old to use with this version of WebReports. Please upgrade your BESReporting database or configure the LocalBESReportingServer DSN to a valid database}
We have followed the below steps for upgrading to 8.2.>
Database backup taken from old server as per the TEM documentation( Sql server)
Installed TEM components on new server
Attached the databases “bfenterprise and BESReporting” on the new server.
Troubleshooting done so far :
1.We have configured the DSN with proper database
REQUEST YOU TO ASSIST US ON HIGH PRIORITY AS THE REPORTING FUNCTIONALITY IS NOT AVAILABLE NOW.
We already done the steps as per the TEM document.
we are getting this error:-
When i launch the webreport, it gives me below error.
(BESReporting database is too old to use with this version of WebReports. Please upgrade your BESReporting database or configure the LocalBESReportingServer DSN to a valid database)
We have already opened the PMR ticket with support team but there is no reply from them.Thanks a lot for your reply .Now we rolled back to previous one which is 8.1.617.