Web Report Fixlet Compliance by Computer Group (v1.7) Not Working After TEM Upgrade

[rmichuda]

Lee Wei - That solved my issue. Thank you very much for the prompt reply and solution. It is really appreciated. - Regards, Rob

[Mojea]

Lee Wei and RMichuda - Thank you for posting not only the issue but the solution. I have been pulling my hair out trying to figure this one out.

[leewei]

The problem with 9.5.4 will be fixed in 9.5.5, which is why I am hesitant to provide my fix in general.
The fix is to include ALL JavaScript libraries in the report inline.

[jensunm]

I just upgraded to 9.2.9 from 9.2.6 and this report stopped working. I am going to try the revision you posted here for 9.5.4

The most recent published report for this on is still for 9.2.6 https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Endpoint%20Manager/page/Interactive%20Fixlet%20Compliance%20by%20Computer%20Group%20Report

I just downloaded the revision and hoping it works,

[leewei]

@jensunm, sorry for the bad experience. I think 9.2 and 9.5 were both proceeding with different branches. I believe the changes causing the problem in 9.5.4 might be in 9.2.9 as well.

Let me know and if we find any issues, I will fix it.

[nareshjon]

Hi Lee,

Good day to you…

could you please let me know how to change the displayed value for outstanding fixlet details on compliance report 2.0.

var diplayedRelevantFixlets = 15000 - like we did before on 1.7 version file fixlet_compliance_1_7.js

Naresh.

[Edmund_Quah]

Dear Sir,
After upgrade to version 9.5.4, I have hit the loading issues.
I have try upgrade to version 9.5.5, the same loading issues,
Upgrade to version 9.5.6, still loading issues.

So far, I have make sure that the folder copy over is correct with …wwwroot/ext-3.2.0 and the file compliance_by_fixlets_1_2.js exists.
I have copy the latest Report version 2.0 over, and I have imported version 1.7 and version 1.8 as well. All showed Loading issues.

I have a lot of customers using this report, and now I dare not upgrade bigfix due to this reporting issues. As this report is very important to them.

Do let me know what I have done wrong.

Many Thanks
Edmund Quah

[leewei]

@Edmund_Quah, Hi Edmund, if we see only the “Loading…” message, this means that the JavaScript files are not being picked up and referenced correctly.

If you click on Edit Source, you should see where the files are being loaded from:

<script type="text/javascript" src="/ext-3.2.0/adapter/ext/ext-base.js"></script>
<script type="text/javascript" src="/ext-3.2.0/ext-all.js"></script>
<script type="text/javascript" src="/ext-3.2.0/ux/data/PagingStore.js"></script>
<script type="text/javascript" src="/ext-3.2.0/ux/window/MessageWindow.js"></script>
<script type="text/javascript" src="/ext-3.2.0/print/Printer-all.js"></script>
<script type="text/javascript" src="/ext-3.2.0/ux/exporter/Exporter-all.js"></script>
<script type="text/javascript" src="/ext-3.2.0/AC_OETags.js"></script>
<script type="text/javascript" src="/ext-3.2.0/ux/form/Ext.ux.form.CheckboxCombo.js"></script>
<script type="text/javascript" src="/ext-3.2.0/fixlet_compliance_1_8b_westpac.js"></script>

The root folder for the Web Reports HTTPD is:
C:\Program Files (x86)\BigFix Enterprise\BES Server\BESReportsServer\wwwroot\

So we need to verify that under the \wwwroot folder, we see \ext-3.2.0\adapter\ext\ext-base.js and etc.

Lee Wei

[Edmund_Quah]

Hi Lee Wei,
I checked the edit source, all is loading into. Still can’t work.

So my last resort is using remove utility to remove all BES Server components and reinstalled with version 9.5.6 and it work.

Many thanks
Edmund Quah

[leewei]

Thanks for letting me know @Edmund_Quah

[LukeCBR]

Good Morning @leewei ,
I have imported this report for one of the accounts we support but the problem is in the last section “Outstanding Fixlet for-All Windows computer by Patches for Windows”, it only displays 1000 items and we have a lot more that. Even in the export function, it will only display 1000 Items. Could you please advise how I change it to display all Items?

[leewei]

@LukeCBR, you can change the limit in the JavaScript source.
Sorry that you have to edit the file.

Report Available: Fixlet Compliance by Computer Group

(imported comment written by Lee Wei) On line 39 of this file: C:\Program Files (x86)\BigFix Enterprise\BES Server\BESReportsServer\wwwroot\ext-3.2.0\fixlet_compliance.js var diplayedRelevantFixlets = 1000; I believe you can change the “displayRelevantFixlets” variable to a higher number than the current limit of 1000. My idea was to use the report as a dashboard for high level compliance information, but not to print out thousands of records. Of course, it is also because too much dat…

[LukeCBR]

@leewei, That does not appear to resolve the issue, it still only displays 1000 Items. It would be a shame if this was not possible given that it gives a good view of the environment, per server and what patch is missing on each server.

[leewei]

@LukeCBR, were you able to find the JavaScript file where there is the hardcoded 1000 number?
If so, then it might have to do with the browser caching the JavaScript file.
We need to force refresh to ensure the new file is being loaded.

[LukeCBR]

@leewei Hi, Yes I did find the file and made the changes you suggested, for good measure I rebooted the server as well but its still only displaying 1000 items. I tried to also clear the cache, that has made no difference. Sorry for all the questions and trouble, I just think this is worth investing the time to get working.

[davincecode]

Hi,

This link is not working, please provide the updated file.

https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Endpoint%20Manager/page/Interactive%20Fixlet%20Compliance%20by%20Computer%20Group%20Report

Thanks.

[itsmpro92]

@davincecode Try this link to the Custom Reports on the developerworks site: https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Endpoint%20Manager/page/BigFix%20Custom%20Reports

[davincecode]

Thanks.

I was able to download but when I Access Our WebReports portal, there’s no option to allow me to Import this Report?

[itsmpro92]

Importing is disabled by default during installation of Web Reports. You’ll need to set a Registry Key on the Web Reports Server to enable it.

See: https://www.ibm.com/support/knowledgecenter/SSQL82_9.5.0/com.ibm.bigfix.doc/Platform/Web_Reports/c_creating_a_custom_report.html

Take note that, if you have a brand new installation of the product, the import or save of custom reports is disabled by default. To import or save custom reports, the product administrator must set the value of key AllowCustomReportCreation to 1. Also the view of custom reports to non-administrator users is disabled by default. To allow any user to view custom reports, the product administrator must set the value of key AllowUserViewCustom to 1. Depending on your installation, these registry keys can be found in:

On Windows operating systems:
HKLM\Software\WOW6432Node\BigFix\Enterprise Server\BESReports

[kfaisal403]

Lee,

how can i print the report with Chart. When I click Printable Version, its not showing the Pie Chart with Report , please advise