I have 5 VSphere client of same domain which need to be configured in ILMT console,In which 3 VSphere client I was able to configured using service account in ILMT but when I’m using same service account to configure rest 2 Vsphere client ,I am getting operating status as failed.
Further troubleshooting I tried to access web based url for all VSphere client using http://fqdn/mob in which I was able to login in 3 VSphere client whereas for 2 affected Vsphere client credentail is not working.
So,Now I want to understand what can be difference b/w the servers where I am able to login and where service account credential is not working.
Need help in understanding the issue and how I can remediate the issue.
I am using same service account on both the servers.
So, Now I want to understand what can be difference b/w the servers where I am able to login (Operation Status as OK) and where service account credential is not working (Operation Status as Failed).
Yes I completely agree but my concern here is what can be reason for the credential not working on two servers because using same credential I’m able to connect to other 3 VM.
You should first try to manually connect to the vsphere server using the service account credentials, and get that working before you try to do it in Bigfix. There are many settings involved in creating the account and assigning logon permissions, all in VCenter or VSphere, before trying to use it.
I believe that the VMware SDK URL for Vsphere connections in BFI/ILMT is different between versions. The following text is from the “VM Managers” page within the BFI UI.