Using %systemroot% or %windir% in Exclude directory

Hi

Is it possible to use %systemroot% or %windir% in the Exclude directory or does it need too be a specified path, also using asterisks.

Is this a BFI question? or something else?

In BFI the default excluded directories are listed here: Excluding directories from being scanned

On Windows systems, BFI uses CSIDL values (constant special item ID), which provide a unique system-independent way to identify special folders used frequently by applications, but which may not have the same name or location on any given system.

I’m getting the below for BFI install version 10. I tried the sql hostname, hostname with fqdn and also ip address with userid. I verified the db is connecting successfully with sql server with the sql userid. the error message is
"Not ‘Logon As Service’ account or wrong password"