User Removal Failed

(imported topic written by cstoneba)

Running TEM 8.2.1093 and am logged in with an LDAP MO account. When I delete a local user, I get the message:

“Failed to remove user: Unexpected server error: no start line (class PEMReadX509Failed) (error HTTP 500 in method /data/remove-user).”

Anyone know of a solution?

(imported comment written by NoahSalzman)

Haven’t seen that one before.

What kind of LDAP server is it? (Include version number if possible.)

Can you perform other actions with the LDAP server?

Can you delete a non-Master Operator account?

Will it work with SSL turned off?

(imported comment written by cstoneba)

LDAP is running on Win2003. LDAP roles are working great, I got the same message when trying to delete a local MO account (however the user is no longer in the list of Operators after the error).

Note: this in the TEM console, not WebReports.

(imported comment written by Ideal950)

I just wanted to bump this thread.

I am getting a very similar error except the error reads ‘HTTP: Error 28: Timeout was reached (error HTTP 500 in method /data/stop-actions)’ when I try to stop an action. I recently migrated to a new server on a newer version of of Windows Server (Windows Server 2003 - Windows Server 2008 R2). Is there a setting somewhere that can be adjusted? Maybe it has something to do with DNS since the name of the server was changed?