Use _BESClient_ArchiveManager

We have a problem with using _BESClient_ArchiveManager.
Some computers could get the file back to server. But some computer do not show on server upload folder.
Does it matter that the client connect through relay not directly connect to root server?

Thanks for help.

There’s no difference to the client… its a relay to the client in either case.

The client logs should show you some information, but the server log may have some as well. The server extracts the archives so it might have been having some issues there.