Upgrade to 9.2.5 Login Problem

sysadmin · September 30, 2016, 3:54pm

Hi, In BFI, I ran the fixlet to action the new upgrade to 9.2.5 but upon login, get the following error:

Suggestions?

MichalPaluch · September 30, 2016, 4:05pm

Check tema.log for errors

sysadmin · September 30, 2016, 4:14pm

Got a few of these in tema.log:

fermt · September 30, 2016, 4:37pm

Have you tried to restart the service?

sysadmin · September 30, 2016, 4:39pm

yes, that did not work either

MichalPaluch · October 4, 2016, 8:04am

can you send me entire tema.log file michal.paluch(at)pl.ibm.com

sysadmin · October 5, 2016, 8:14pm

Sure, I can do that to see if you find anything that might indicate what happened. I eventually just uninstalled BFI, deleted the test temadb and started the install process over. I am able to log in now, but am curious as to what caused the issue. Thanks!

BigFixNinja · October 5, 2016, 8:49pm

Most likely some sort of database connection configuration problem, cured by a re-install. Michal, if you can for sure link the TEMA.log error to a definitive reason, please post back. Thanks.

MichalPaluch · October 6, 2016, 9:10am

I need to take a look into tema.log to have a chance to uinderstand what might have caused it, if I find something, I will post it here.

MichalPaluch · October 7, 2016, 11:23am

http://www-01.ibm.com/support/docview.wss?uid=swg21992043

sysadmin · October 7, 2016, 12:55pm

Thank you for the help, Michal. Should this ever occur again, I will try this solution. I appreciate you looking into it.