BESClient service is not starting post agent installation:
When tried to start service, below is the error message
[root@***********************Logs]# cat 20191018.log
Current Date: October 18, 2019
Client version 18.104.22.168 built for RedHat 5 x86_64 running on sysname:Linux release:3.10.0-1062.1.2.el7.x86_64 arch:x86_64
Current Balance Settings: Use CPU: True Entitlement: 0 WorkIdle: 10 SleepIdle: 480
Locale: LC_ALL="" LC_CTYPE="" LC_MESSAGES="" LANG="en_US.UTF-8"
ICU 54.1 init status: SUCCESS
Agent internal character set: UTF-8
ICU report character set: UTF-8 - Transcoding Disabled
ICU fxf character set: UTF-8 - Transcoding Disabled
ICU local character set: UTF-8 - Transcoding Disabled
At 06:21:33 -0400 -
Starting client version 22.214.171.124
Unhandled error: 17NotASignedMessage
Client shutdown (Unexpected error)
Service status :
BESClient dead but subsys locked
Tried below steps to overcome the issue, but no success.
-. Confirm the BESClient lock file exists in the /var/lock/subsys directory
-. Check to see if the BESClient process is running: $> ps aux | grep -i besclient
-. Kill any besclient processes still hanging around: $> kill -9
-. Check to see if the BESClient lock file is still in the /var/lock/subsys directory. If it is, delete it.
-. Attempt to start the BESClient service again: $> service besclient start
However it is again moved to Deadlock and servers are still aren’t reporting to bigfix.
- Restarted endpoint to see for any process concerns to be resolved, but no changes.
Is there any resolution for this issue?