Uninstall webbex

hi, i try to uninstall webbex,i m using CiscoWebexRemoveTool , to engage silent remove i have to use “/s”, i have tried this.

and its not working.

this is the logs, 10x

Report posted successfully
ActionLogMessage: (action:27289) Action signature verified for Downloads
DownloadsAvailable: checking for ‘http://172.16.10.10:52311/bfmirror/downloads/27289/0
DownloadsAvailable: true (action id 27289)
ActionLogMessage: (action:27289) Non-Distributed - DownloadsAvailable
ActionLogMessage: (action:27289) Submitting download request
ActionLogMessage: (action:27289) Download url: ‘http://BFMain.Mivtachim.co.il:52311/Uploads/2bf55f163a220a8e4b96f5ecb73d3fec8738b97f/CiscoWebexRemoveTool.exe.tmp
At 09:12:55 +0300 -
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
At 09:12:56 +0300 -
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
At 09:12:57 +0300 -
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
At 09:12:58 +0300 -
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
At 09:12:59 +0300 -
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
At 09:13:00 +0300 -
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
At 09:13:01 +0300 -
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
At 09:13:02 +0300 -
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
At 09:13:03 +0300 -
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory
ActionLogMessage: (action:27289) Action signature verified for Execution
ActionLogMessage: (action:27289) Cannot empty _Download directory

You’ve got a stuck process on the __Download folder - read the following How to identify the process which holds the __Download directory - Customer Support it will help you identify the process and then you can terminate it