Uninstall String not Working

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1

Hi,

I’m trying to uninstall something via a registry string. The fixlet runs and completes successfully, but the software is still installed afterwards.

waithidden “{pathname of system wow64 folder}\msiexec.exe” /passive /norestart /X{{5C5E90A9-353E-42BB-A7E7-E3851DFF806B}

If I just run the msiexec command in an elevated command prompt, it works. Only when I try to do this with BigFix does it not. The registry key is not under the Wow6432Node part of the registry. Any ideas? This same action script works for other applications.

Thanks

2

Try avoiding the wow64 redirection; that would be the main difference between the operation in BigFix client vs what you are seeing in the elevated command prompt.

action uses wow64 redirection false
waithidden msiexec.exe /passive /norestart /X{{5C5E90A9-353E-42BB-A7E7-E3851DFF806B}
1 Like
3

Tossing the wow64 redirection, as suggested, did the trick. Thanks!