I would suggest taking out the full path to msiexec.exe. It’s not needed. A Windows 2000 PC defaults to C:\Winnt\system32, which would probably cause it to fail.
I’ve been out of town a few days but thanks for your responses. It seems there are dependent files open preventing the uninstall to occur. Is there a switch to force closing dependent files?
Application Event Log Error 1013
Uninstallation Dialog cannot continue - one or more applications are using files that are marked for uninstall. Please close all open applications before continuing
Ok, most likely it’s Internet Explorer causing you grief. It could also be something from MS Office that’s running.
I don’t have Acrobat Pro 6, but let me use Acrobat 7 Pro as an example of how to fix the uninstall.
Using ORCA, InstallShield or WYSE, look at the InstallUISequence table. You’ll see an entry called “ApplicationsInUse”. It’s condition is: UIMODE=“YES”
Change it to “NO” as a passed parameter, and you should be OK now. Just remember to reboot the PC in the end since you don’t know what still needs to be removed on reboot.
I am trying to remove Adobe Acrobat 9 in this same manner but I am running into an issue if the system has outlook currently open and the above solution is not working. I checked the .msi with Orca and I do not see the same setting to suppress the checking of open applications. Does someone have the working command for the removal of 9?
Here is what I am using (same as above) but it stalls out in silent and gives a failure if it’s not in silent: