Unexpected exception during gather of site BES Support: HTTP Error 8: Weird server reply: Header without colon

KVarekar 2023-10-27 11:40:13 UTC #1

I am receiving an unexpected exception during gather of site BES Support: HTTP Error 8: Weird server reply: Header without colon in the gatherDB log.

DanieleColi 2023-10-27 14:13:50 UTC #2

The error comes directly from the curl library and it’s triggered by an HTML header malformed.
My best guess is something is tampering the data in transit, maybe an AV or IPS.

KVarekar 2023-10-30 04:01:43 UTC #3

So where should I check or troubleshoot for the same?

JasonWalker 2023-10-30 04:33:41 UTC #4

Check network proxies, IDS, antivirus,.or firewalls at your site. Something is interfering with the HTTPS traffic.

KVarekar 2023-10-30 07:01:02 UTC #5

I just uninstall the BigFix 11 version and install the 10 version now it working fine This is the second time we are facing an error with the BigFix 11 version.