We are trying to upgrade client version from 18.104.22.168 to next latest version but
in action result showing Transcoding Error or Failed.
what does the besclientupgrade.log show?
You should open a PMR and see whether the APAR listed for this in 9.5.11 applies to you
Issue BFP-11252 - APAR IJ09791 - AGENT REGISTRATIONS TO THE BES SERVER MAY FAIL WITH ERROR 1113 IN TRANSCODEU8TOU16
Thanks Jason !!!