Unable to upgrade BES clients from version 9.2.7.53 to above

Dear All,

We are trying to upgrade client version from 9.2.7.53 to next latest version but
in action result showing Transcoding Error or Failed.

Kindly help

what does the besclientupgrade.log show?

1 Like

You should open a PMR and see whether the APAR listed for this in 9.5.11 applies to you

Issue BFP-11252 - APAR IJ09791 - AGENT REGISTRATIONS TO THE BES SERVER MAY FAIL WITH ERROR 1113 IN TRANSCODEU8TOU16

https://support.bigfix.com/bes/changes/fullchangelist-95.txt

1 Like

Thanks Jason !!!