Unable to uninstall Microsoft Visual C++ 2013

Content Authoring
1

I have tried to uninstall “Microsoft Visual C++ 2013” package from windows server and action executed. However it’s failing to uninstall in server and still package is present. I need assistance here.

Action Script:

waithidden cmd.exe /C msiexec /x {name of key whose (value “DisplayName” of it as string contains “Microsoft Visual C++ 2013 x64 Minimum Runtime”) of key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall” of native registry} /quiet /norestart

waithidden cmd.exe /C msiexec /x {name of key whose (value “DisplayName” of it as string contains “Microsoft Visual C++ 2013 x64 Additional Runtime”) of key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall” of native registry} /quiet /norestart

QNA Answer:

Q: name of key whose (value “DisplayName” of it as string contains “Microsoft Visual C++ 2013 x64 Additional Runtime”) of key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall” of native registry
A: {010792BA-551A-3AC0-A7EF-0FAB4156C382}
T: 2497

Q:

Q: name of key whose (value “DisplayName” of it as string contains “Microsoft Visual C++ 2013 x64 Minimum Runtime”) of key “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall” of native registry
A: {53CF6934-A98D-3D84-9146-FC4EDF3D5641}
T: 2003

Q:

Action execiton log:

Relevant - Uninstall the Microsoft Visual C++ Redistributable Package 2013 (fixlet:2262181)
At 02:10:08 -0600 -
The CPU usage will be increased because _BESClient_Download_FastHashVerify is enabled
ActionLogMessage: (action:2262181) Action signature verified for Execution
ActionLogMessage: (action:2262181) starting action
Wow64 redirection disabled. action uses wow64 redirection false (action:2262181)
Command started - waithidden cmd.exe /C msiexec /x {53CF6934-A98D-3D84-9146-FC4EDF3D5641} /quiet /norestart (action:2262181)
Command succeeded (Exit Code=0) waithidden cmd.exe /C msiexec /x {53CF6934-A98D-3D84-9146-FC4EDF3D5641} /quiet /norestart (action:2262181)
Command started - waithidden cmd.exe /C msiexec /x {010792BA-551A-3AC0-A7EF-0FAB4156C382} /quiet /norestart (action:2262181)
Command succeeded (Exit Code=0) waithidden cmd.exe /C msiexec /x {010792BA-551A-3AC0-A7EF-0FAB4156C382} /quiet /norestart (action:2262181)
At 02:10:09 -0600 -
ActionLogMessage: (action:2262181) ending action

2

I think you should try those command lines manually to see whether any messages are displayed.

The Exit Code 0 on each certainly implies that there was no error, so I’d check whether the uninstall actually works but something else may be reinstalling them?

3

Thanks Jason. Let me try it maually first and post you.

4

@JasonWalker ,

Instead of /quiet, I used /qn which was resolved my issue. However It was not removed the package from windows server.

I have verified the windows event viewer and verified the application log. It was showing “package was removed successfully” . ( refer screenshot )

Really wondering why it was not removed . Rebooted the server and verified .

Still package is available :rofl:

Removeable_MSviewer

Pkg_details
Pkg_details1581×178 161 KB

Badly I need assistance to fix this … please help me Jason.

5

This doesn’t look like a BigFix issue, this looks like something in Windows itself. Did you search he event log to see whether it was being reinstalled, like maybe from Group Policy?

6

No message showed “It’s getting reinstalled”. WIll check with local security team once.

7

Per that screenshot those are different products. “Additional Runtime” is listed in your eventlog entry, but “Redistributable” (with no ‘Additional Runtime’) is the one in the Add/Remove Programs listing.