I haven’t opened a support ticket just yet, thought I would see If anyone had run into this before after an upgrade.
The strange thing is that I have been able to resolve the issue by uninstalling the Bigfix client and reinstalling the client using the package from root server B (client from root server A was installed previously). Not sure how this is fixing it.
Only issue is that these workstations need to have client from server A installed so that they appear within the correct Bigfix instance.
It’s not a version thing because if I install the same version of the client from Instance A the console cannot connect to instance B. If I install the client from instance B then I can connect to both instance A and B from the console on that workstation. Even just uninstalling the client seems to get it working.
So based on this I don’t think it’s the proxy I guess, but I don’t know why changing the client impacts what the console can connect to.