Unable to Download / Cache files of BES Relay & Client Upgrade files on Bigfix Server

Usage and Config Platform
1

Hello Team
I am trying to run a fixlet which is used to upgrade Bigfix Client and Relay to 9.5.11 on a Relay server in my environment which is running on 9.5.3 .
While running the fixlet to upgrade the client and relay, I get below error. Need your inputs to solve the issue,
My environment is running proxy and the proxy test is success .
Error : Download Error : “Unexpected HTTP response: 403 Forbidden”

I have added Bigfix Server , local host and loop back ip in the proxy exceptions , but still no luck.

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2

Is your proxy allowing access to software.bigfix.com specifically?

3

@JasonWalker in downloadwhitelist.txt it is added. and in IE trusted sites as well.

4

It has to be some piece of network gear (proxy, firewall, etc.) giving the 403 error. Keep looking, try downloading it with a browser, try downloading with a browser from the server, check that Bigfix and your browser are using the same proxy settings.