Hi all,
we are having trouble connecting to the BigFix deployed on Linux through console. When we input username password on the console, it gives us this error:
Missing configuration setting Software\BigFix\Enterprise Server\GlobalOptions\StoragePath
Has anyone come across this? I do not see any KB article related to this topic.
Thank you
I'd suggest opening a Support case if you haven't already.
That said, is the Root Server service running? Does the /var/log/BESRelay.log show any errors?
The BESRelay.log logs is also giving below:
GatherMain (1600120576) - Exception in ServiceDownloadManager::DoWork: Missing configuration setting Software\BigFix\Enterprise Server\GlobalOptions\StoragePath
is this a new installation or an existing one ?
/var/opt/BESServer
besserver.config (Configuration file)
besserver.config.default (Default configuration file)
Compare between the configuration file and the default configuration file and check the difference.
It looks like that the "Software\BigFix\Enterprise Server\GlobalOptions\StoragePath" setting is missing or the location is unaccessable
Don’t forget to edit config file with services down…
This is a support call to HCL
We tried restarting the services but fill DB is not getting started.
Fill db log shows below error:
Unable to connect to database: Database Error: [IBM][CLI Driver] SQL1032N No start database manager command was issued. SQLSTATE=57019
You'll either have to give a lot more detail about how you got to the state you're in, or open a support call so the team can ask you about it and maybe look at your system interactively.
My best guess based on this thread so far, is that you've not actually successfully installed the bigfix server components, or you installed and pointed to a database that is now offline.