TRC Target cannot register on TRC server

Usage and Config
1

(imported topic written by MarlonRojas)

Guys I am try to use TRC solution with a TRC Server. Configure Target with diferents ServerURl properties and dont work. Always return the following error:

Action=RCInformation&TargetID=00000000000000000000000000000000&AssetTag=&DefaultTargetGroup=DefaultTargetGroup&RCPort=888&ComputerName=SC1IBMHKRT9&Model=5485B41&Vendor=LENOVO&Serial=MJHKRT9&Uuid=6EC6A51E72FBA58E7908A5BE290EA5EA&IP=180%2E183%2E69%2E39&MAC=70%3AF3%3A95%3A0D%3A83%3AB0&OS=MS%20Windows%20XP%2C%20Version%205%2E1%2E2600%20%28SP%203%29&Platform=windows%5Fi86&LocalTZ=%2B4%3A30&Language=es&LoggedUser=nm28135&WinDomain=BANVENEZ&NetDomain=banvenez%2Ecorp&TargetVersion=8%2E2%2E1%2E24&TriggerEvent=1&InSession=0&ChangedInfo=0&ChangedIP=0&ChangedComputerName=0&Important=1&Forced=0&FIPSCompliance=n&ComputerDesc=Marlon%20Rojas&TargetGUID=18360b7d%2D1254%2D4490%2D44%2D1b%2D71d010362e51&CustomMessageHash=&

2012.10.19-20:34:18.426 (GMT) INFO

2468

HTTP_SEND: POST /callHome HTTP/1.0

2012.10.19-20:34:18.426 (GMT) INFO

2468

HTTP_SEND: Pragma: no-cache

2012.10.19-20:34:18.426 (GMT) INFO

2468

HTTP_SEND: Cache-control: no-cache

2012.10.19-20:34:18.442 (GMT) INFO

2468

HTTP_SEND: Content-type: application/x-www-form-urlencoded

2012.10.19-20:34:18.442 (GMT) INFO

2468

HTTP_SEND: Host: serv-relay2-m2.banvenez.corp:80

2012.10.19-20:34:18.442 (GMT) INFO

2468

HTTP_SEND: User-Agent: IBM Tivoli Endpoint Manager for Remote Control - Target

2012.10.19-20:34:18.442 (GMT) INFO

2468

HTTP_SEND: Content-length: 712

2012.10.19-20:34:18.645 (GMT) INFO

2468

HTTP_RECV: HTTP/1.0 404 Not Found

2012.10.19-20:34:18.645 (GMT) INFO

2468

HTTP_RECV: Content-Type: text/html;charset=ISO-8859-1

2012.10.19-20:34:18.645 (GMT) INFO

2468

HTTP_RECV: $WSEP:

2012.10.19-20:34:18.645 (GMT) INFO

2468

HTTP_RECV: Content-Language: en-US

2012.10.19-20:34:18.660 (GMT) INFO

2468

HTTP_RECV: Content-Length: 49

2012.10.19-20:34:18.660 (GMT) INFO

2468

HTTP_RECV: Date: Fri, 19 Oct 2012 20:29:13 GMT

2012.10.19-20:34:18.660 (GMT) INFO

2468

HTTP_RECV: Server: WebSphere Application Server/7.0

2012.10.19-20:34:18.660 (GMT) INFO

2468

HTTP_RECV:

2012.10.19-20:34:18.660 (GMT) INFO

2468

Server returned ‘HTTP 404 Not Found’ instead ‘HTTP 200 OK’

2012.10.19-20:34:18.660 (GMT) INFO

2468

Transaction 1 returned -9

2012.10.19-20:34:18.676 (GMT) INFO

2468

Transaction will be retried in 500 seconds (fail count 4)

Can Somebody help me with this?

Thanks!

2

(imported comment written by SystemAdmin)

Hi,

Can you check that the server url is properly defined in the target registry?:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IBM\Tivoli\Remote Control\Target (if 64b)

And makesure that it includes “/callhome” at the end, ie. http://your_server_url/trc/callHome

You will find more details in this technote: http://www-01.ibm.com/support/docview.wss?uid=swg21597891

Regards

Pati

3

(imported comment written by MarlonRojas)

Pati add “/callhome” work for me! Thanks a lot :smiley: