Hello
I have a false root Top Level Relay showing intermittent errors in the relay log that state "Error running RelayNotifier4: Http Error 28: Timeout was reached: Connection timed out after 10007 milliseconds This happens very 15 20 minutes. There are also a number of NotASignedMessage notifications but none have any error code or explanations. Not sure what those might represent.
Overall when running actions from either the console or the WebUI actions run OK. WE are at version 10.0.4 of BigFix.
Thanks
That’s a message when the relay (or server) is attempting to notify child relays about new actions or site updates. It implies there is a downstream relay that is unreachable or offline.
The downstream RelayNotifer traffic uses TCP/52311, as opposed to the client notifications that use UDP. Check whether TCP downstream traffic is blocked.
If there is a NAT or other rule that cannot be overcome, it’s safe to ignore the message, but you might want to implement Command Polling so that child relay and it’s clients respond quickly to actions; and BFQuery may not work when you target that child relay or it’s downstream clients.
The “NotASignedMessage” listings are usually a client trying to gather a site that doesn’t exist; the error message from the parent is not digitally signed, so the client rejects the message without even trying to parse it. You could use a browser to hit the referenced URL and see what theessage indicates, but unless there are a ton of them they can usually be ignored also.