TM1 Software Distribution using TEM

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1

(imported topic written by SystemAdmin)

We are currently having issues with distributing the TM1 Client Tools using Tivoli Endpoint Manager. We can distribute TM1 using the code in Command 1. However, when we run the install referencing the ATS file (See Command 2) it fails.

Command 1:

issetup.exe -s >> “{parameter “logFolder”}/{parameter “logFile”}” 2>&1

Command 2:

issetup.exe -s TM1DeveloperToolsInstall.ats >> “{parameter “logFolder”}/{parameter “logFile”}” 2>&1

Note: Reference to the ATS file is needed to select the TM1 components to be installed.

If anyone has any ideas on why this isn’t working or what we can do to get it to work, please share!

Attached is the custome fixlet we created because the product is not currently supported by TEM.

2

(imported comment written by SystemAdmin)

I’ll just jump in and say make sure the ATS file is where the command is expecting it to be (or ensure you point to where you know it is/will be).

-Jim

3

(imported comment written by SystemAdmin)

The ATS file is in the same directory as the iisetup.exe and we have also tried pointing to it using the full path.

4

(imported comment written by SystemAdmin)

Not sure if the filename will be case sensitive or not, but case has certainly caused problems on occasion.

-Jim

5

(imported comment written by SystemAdmin)

Thanks for your help, Jim!

The issue was related to the filename being case sensitive. We had success after switching everything to lowercase.

6

(imported comment written by SystemAdmin)

Issue has been resolved