Thin Client Management

Usage and Config Platform
1

Has anyone successfully used BigFix/IEM to manage the complete lifecycle of Thin clients (wyse, HP, , etc…)?

Instead of using each vendor’s thin client management solution, I
would like to use TEM to handle, bios upgrades, firmware, configuration,
OS upgrades, certificates, etc…

It needs to be able to handle the issue that with admin rights you need to enable the write capability to flash, update the OS and configuration, and then reboot and disable the flash write capability.

Thanks,

Lou

2

This would only be possible if you can run the BigFix agent on the thin client itself, which I don’t think is possible, or if you use a Proxy agent that can interact with the Thin Client’s APIs to accomplish this, which may or may not be possible depending on the thin client. It is much more likely that you could use a Proxy Agent to at least get the Thin Clients to appear in the console, but actually performing actions to management would be much more difficult.

Toshiba does actually have some ability to manage thin clients using BigFix/IEM, but I don’t know if that is multi-vendor, and I have never used it myself.

3

You can run the BES client on these thin clients because they are running a WIndows 7 Embedded OS. That shouldn’t be a problem. Its the functionality of dealing with the turning on/off of the burn capability that should be integrated with the agent.

Has anyone done this?

1 Like
4

If you can run the agent on it, then you just need to figure out how to do what you are asking through the command line, and then just wrap that in actionscript. You can do pretty much anything with the BigFix agent as along as you can figure out how to do it from the command line, which nearly everything can be.