The underlying connection was closed. A connection that was expected to be kept alive was closed by the server Error

Reporting
1

I receive the following error when attempting to use the Session Relevance Tester.

The underlying connection was closed. A connection that was expected to be kept alive was closed by the server

The relevance statement I am running is

(name of it & "-" & concatenation ";" of (name of it) of bes computer groups of it ) of bes computers whose (operating system of it starts with "Win2")

Any one like to suppose why this is happening?

2

When you do a test, is that successful? I know that since I upgraded us to 9.2.6, I haven’t been able to use the Session Relevance tester but then I haven’t gone and gotten a newer version.

https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Endpoint%20Manager/page/Session%20Relevance%20Editor

3

I am still using 9.1

4

Even with the newer version of the tester I can’t access it. I also can’t see any logs within my core server showing these connections open/closing. Seems like an issue with the client but I don’t know what the correlation would be.

5

Hello!

Ive normally seen this particular error when connecting to an Enhanced Security enabled BigFix environment from an application that is not Enhanced Security-aware.

Does your BigFix environment have Enhanced Security enabled?

6

We use it. I figured it had something to do with authentication but I wasn’t sure if maybe it using a lower version of SSL or something. Is there a way to make this application “aware”? Maybe providing the cert used on decryption relays?

7

Normally it’s just an extra line of code in the application that tells it to use TLS instead of SSL – not something you can normally do without the code.

I don’t have an Enhanced Security environment in front of me to test this out so it very well could be something else.