TEM Support Center Offers

(imported topic written by SystemAdmin)

Is there a way to change the icon (Color, Blink, Spin, etc) if a user has a pending offer waiting in the TEM Support Center (besclientui.exe) that they have not viewed at least one time?

Here is the situation - perhaps there is another way to address it:

We have an offer for a piece of software. We want to give the user 2 weeks to install the software and then expire the offer. Not a problem at all, that part works like a charm.

The problem arises when the “Notify Users of Offer Availability” checkbox is used. It notifies the user only once and then only for a few seconds. We’d like to have it notify the user until they open up the TEM Support Center.

(imported comment written by BenKus)

I think the notification bubble uses Windows settings and we don’t control how long the window stays up… But I will need to check…

There don’t appear to be any BigFix settings that I can find that will help you here…

Ben