TEM issue with upgrading to 8.2

(imported topic written by UKQ4_srinivas_Kanumetta)

I’m having issues logging into the console after upgrading to 8.2 and this new login method. I have a “BigFix Administrator” I’m trying to login as and when I give it the credentials and the path to the private key location I get an error stating "The server failed to verify your login: The private key does not match the existing certificate. (error HTTP 400 in method /data/upgrade-login)

It’s the correct key and correct password. Any ideas??

(imported comment written by BenKus)

Sounds like you might want to contact support if you haven’t done so already… It seems there might be a mix-up in the certificate and keys…

Ben