TEM issue with upgrading to 8.2

Usage and Config Platform
1

(imported topic written by UKQ4_srinivas_Kanumetta)

I’m having issues logging into the console after upgrading to 8.2 and this new login method. I have a “BigFix Administrator” I’m trying to login as and when I give it the credentials and the path to the private key location I get an error stating "The server failed to verify your login: The private key does not match the existing certificate. (error HTTP 400 in method /data/upgrade-login)

It’s the correct key and correct password. Any ideas??

2

(imported comment written by BenKus)

Sounds like you might want to contact support if you haven’t done so already… It seems there might be a mix-up in the certificate and keys…

Ben