System Last Report Time Issue

I’m facing one issue into IEM Console where I have installed IEM Client, it was successfully reported for few days.
But now its not reporting, its Last Report Time shows one week ago or earlier though system is running.
I tried troubleshooting with basic steps…

  1. I’m able to ping that system from both end.
  2. There is no Network Issue.

Please suggest… Thanks in advance.

check the besclient logs to see if its reporting and check fillDB and its logs on the bigfix server to see if there’s a problem at that end

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