SUA admin account expired, receiving JAVA error on web page

I’ve gone into the DB and reset the password, in my case the admin is called suaadmin. However, connecting from various browsers still always throws the java error that starts with:

Internal Server Error (500)
Request Method:
GET
Request URL:
https://localhost:9081/

Java::ComMicrosoftSqlserverJdbc::SQLServerException: Login failed for user ‘suaadmin’. Reason: The password of the account has expired. ClientConnectionId:780e0222-033d-4819-a262-9e4ea2576f9f from …

Anyone know how to fix this?

Is this running on a Windows SUA machine?

If you are using windows authentication I would change the password the SUA service uses on the SUA server.
If you are using database authentication I would modify the database.yml and then restart services.

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